Improving the discoverability of search

Whether the mission is content discovery or content retrieval, search plays an important role. If users cannot find it, they wont use it.

Problem

Engagement with Search is low, particularly across our web platform, with 5-15% of web sessions involve search.

Hypothesis

By increasing the prominence of the search input across our sites, more users will engage with it.

Test variants

01

Current control variants

02

Icon button — to test if simplifying has any impact

03

Exposed search bar

Results

249%

increase in unique user search submits on mobile, 195% on desktop.

£94k

p/y additional revenue

164%

increase in search page views

76%

increase in unique user search submits on mobile, 55% on desktop.

£10k

p/y additional revenue

20%

increase in search page views

Feature
release

What is being shipped?

Variant C is now fully rolled out across the entire platform, including Radio Times and Good Food.

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